FAQ’s

How wide does Nexus Fulfilment distribute?

Everywhere in South Africa. We have 4 centralised distribution centres in Cape Town, Durban and Johannesburg that distribute to 24,000 countrywide distribution points.

Can your warehouse management systems integrate with my business systems?

Yes, our warehouse management system is developed to integrate seamlessly with all world leading business systems.​ Contact us to find out more.

What is your B-BBEE status?

We have aligned all aspects of our business to meet the criteria as set out in the Revised B-BBEE Codes of Good Practice and are currently a Level 1 Contributor. Find out more here.

Does Nexus Fulfilment support any charities?

Yes. We support a number of charities and causes including Red Cross Children’s Hospital and Emasithandane Children’s Organisation. Find out more here.

Where is Nexus Fulfilment Situated?

We have offices in Cape Town, Johannesburg and Durban. You can find our contact details​ here​.

I promote my business online. Do I still need to market in-store?

Yes. Only 5% of retail sales in South Africa happen online, which means most customer decisions still happen face-to-face in-store. ​Read more here.

How do I know that my promotional materials will arrive on time?

Nexus has over 10 years experience and multiple systems in place to make sure that your promotional materials will arrive on time and your campaigns run seamlessly. Read more here.

How do you calculate your warehouse fees?

With Nexus Fulfilment you will only pay for the space you use, when you use it. In other words, you pay for the products occupying the space, rather than the space itself.​ Find more information here.

Have you worked with any high profile clients?

Yes, many! Most recently, we helped Budweiser launch its beer in South Africa. Read more about how we helped here.

What is 3PL?

3PL, or third party logistics, is the use of third party businesses to outsource services such as distribution, warehousing and fulfilment, ​Read more about the origins and future of 3PL here.

What are the benefits of using a warehouse management system?

Using a warehouse management system has many benefits including better security, improved accuracy for inventories, and improved customer service.​ Read more about the benefits of warehouse management systems here.

Why should I outsource warehousing?

The reasons for outsourcing your business’s warehousing are numerous. It won’t just save you money and help you avoid unnecessary frustrations. Leaving your warehousing to specialists will help you do what you do best. ​Read more about the benefits of outsourcing warehousing here.

How can Nexus Fulfilment help me retain repeat customers?

Nexus Fulfilment can help you go the extra mile for your customers with branded goodies, special packaging and more.​ Read more here.

Fulfilment Centre vs. Warehouse: What’s the difference?

A warehouse is used for storing products while a distribution center, apart from storing products offers value-added services like product mixing, order fulfillment, cross docking, packaging and more.

What businesses can benefit from Nexus Fulfilment’s 3PL services?

Any retail businesses with a physical presence can benefit from our 3rd party logistic services.

How can Nexus save me money?

With more than a decade of experience and priceless industry relationships, we have gained valuable insight into challenges and opportunities in the warehousing and fulfillment industry. This allows us to operate at maximum efficiency, offering our clients a risk-free product at much lower costs.

What is kitting?

Warehouse kitting is the process of taking multiple products and combining them in a package to create one new product.

Can Nexus manage the transport of items to their final destination?

Yes, we have our own transport division that can not only manage the delivery of products to their final delivery points but collections from various suppliers can also be arranged. We have over 10 years experience in the distribution industry with exceptional service levels

What kind of reports could i expect to receive?

Our systems have over 200 standard reports. Our reports are fully customisable which ensures our clients get to see the information that is important to them in the format they would like it.

What do i know i products will be safe in your care?

Our warehouses have state of the art security in place with CCTV cameras, electric fencing, alarm systems and 24/7 guarding which is linked to a market leading armed response. This together with comprehensive insurance will ensure your products are in safe hands.

Grow your brands today